bdtjil Privacy Policy

A. Identity Information

Information you provide at the time of account registration includes:

• Full name and date of birth
• Email address and mobile number
• Current residential address
• National ID card or passport number (where applicable)
• Username and password (in encrypted form)

B. Financial Information

Information required to process transactions is collected:

• bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals)
• Transaction history and amounts
• Withdrawal and deposit dates and times

C. Gaming Activity Information

Information related to your activity on the platform, such as:

• Play history, bet amounts, and outcomes
• Preferred game categories and session durations
• Records of bonus and promotion usage
• VIP level progress and cashback history

D. Technical Information

Information automatically collected about your device and connection:

• IP address and device identifiers
• Browser type and operating system
• Date, time, and session length of platform access
• Click and navigation data

Direct Submission

When you provide information yourself — such as during account registration, when making a deposit or withdrawal request, when contacting live chat support, or when communicating with us by email.

Automatic Collection

When you use our platform, certain information is automatically collected through cookies, pixel tags, and similar technologies. This helps improve your user experience and ensures the security of the platform.

Verification Process

As part of the account verification (KYC — Know Your Customer) process, we may collect documents to confirm identity and prevent money laundering. This is an essential part of operating a responsible gaming platform.

Service Delivery and Operation

Your information is used to create and manage your account, process transactions, provide gaming services, and distribute bonuses and rewards. This is necessary to fulfill our core contractual relationship with users.

Security and Fraud Prevention

Your information is used to detect and prevent fraudulent activity, money laundering, and suspicious transactions. This process keeps the bdtjil platform safe and fair for all users.

Customer Support and Communication

Your information is used for necessary communications with you — such as account notifications, transaction confirmations, password recovery, and providing support via live chat.

Ensuring Responsible Gaming

Your information is used to monitor your gaming behavior to encourage responsible play habits and to provide assistance where needed. If a problematic gaming pattern is identified, we may take steps to protect the user.

Platform Improvement and Personalization

Your information is used to analyze your preferences and usage patterns to improve service quality and to display games, offers, and content relevant to you.

Legal Compliance

We may retain and use your information to fulfill our obligations under applicable laws and regulations. Providing information in response to lawful requests from authorities is part of our legal obligations.

Encryption Technology

All data transfers are secured by SSL (Secure Socket Layer) encryption. Banking information and personal identity documents are stored with high-grade encryption, making unauthorized access difficult.

Access Control

Only authorized personnel can access your information, and their access is restricted to the minimum level necessary to carry out their responsibilities. All access is logged and monitored.

Data Retention Period

We retain information only for as long as necessary. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations. Information that is no longer needed is securely deleted.

Response to Data Breaches

In the event of a security breach or if one is suspected, we will notify affected users as soon as possible and take immediate steps to resolve the issue.

Payment Processors

When using payment methods such as bKash, Nagad, Rocket, and bank transfers, information necessary to complete the transaction is shared with the relevant payment processor. These partners store your information in accordance with their own privacy policies.

Game Providers

Limited information necessary for game operation may be shared with gaming service providers such as Pragmatic Play, Spribe, JILI, PG Soft, or similar companies. This information is used solely to ensure fair play and to deliver game services.

Legal Authorities

Sharing information with relevant authorities may be a legal obligation in response to court orders, government directives, or other legal requirements. In such cases, we are required to comply with applicable law.

Service Providers

Limited information may be shared with trusted third parties that assist in operating our services — such as cloud hosting, technical infrastructure, and analytics service providers. These partners operate under strict confidentiality agreements.

Essential Cookies

These cookies are essential for the core functionality of the platform — such as maintaining login sessions, ensuring security, and preventing fraud. Without them, the platform cannot function properly.

Functional Cookies

These cookies are used to remember your preferences — such as language settings and display options. They make your next visit more convenient.

Analytics Cookies

Analytics cookies are used to analyze platform usage and improve service quality. This information is generally processed in aggregated and anonymized form.

Cookie Controls

You can reject or delete most cookies by changing your browser settings. Please note, however, that disabling essential cookies may affect some platform functionality.

Right to Access Information

You may request to view the information stored about you at any time. We will provide you with a copy of the information collected.

Right to Correct Information

If there is an error in your stored information, you may request a correction. Maintaining accurate and up-to-date information is in our interest as well.

Right to Request Deletion

In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information if there is a legal obligation or legitimate reason to do so.

Right to Object to Processing

You may object to the processing of your information for specific purposes. To opt out of marketing-related communications, contact us via live chat or email.

How to Exercise Your Rights

To exercise any of the rights above, contact our support team via live chat or email. We will process your request as soon as possible, generally within 30 business days.

Age Restriction

The bdtjil platform is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If information from a minor enters our system, we will delete it immediately and close the associated account.

If you become aware that someone under the age of 21 is using bdtjil, please notify our support team immediately. Ensuring responsible gaming is a shared responsibility.

Policy Update Process

bdtjil may update this Privacy Policy from time to time. Whenever any significant changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of the page will be changed
• A notification may be sent to registered users by email
• A notification may be displayed when logging in to the platform

Continued use after changes

If you continue to use the bdtjil platform after a policy change, this will be considered your acceptance of the new policy. You have the right to close your account if you do not agree to the new policy.